Dear IPI,
We were reassured with your comprehensive response to our previous letter (24/10/2008) regarding the various issues we raised. We also thank you for the recent email updating us on developments. We are particularly encouraged to note your commitment of ensuring that quality is not compromised in completing the resort.
Also, we would also like to reassure you that investors wish to work with IPI in every way to ensure that Best Western Zafarana Beach Resort is not only an excellent investment, but also a wonderful place to holiday.
And we reiterate that we have generally been impressed with the transparency, integrity and good customer service provided by IPI. Nevertheless, we have some concerns and suggestions which we would like to bring to your attention.
Provision of Air Conditioning
We are aware that you addressed the question of the Thermoshield performance in your last letter, but a group of investors would nevertheless like to strongly suggest that air-conditioning be installed by IPI as standard in all units without requesting up front payment from us. This would obviate the need the need to reimburse us, as you will of course be able to recover the money from additional rental of our units over a 5 year period.
We feel that air-conditioning will not only enhance the standard and reputation of our resort, but is in keeping with the standard of a 5 star resort. We would be grateful if IPI were to agree to this proposal - we would see this as a wonderful gesture of goodwill, given that we have been extremely patient with the ongoing construction delays.
Effect of Global economic downturn
We are all feeling the effects of the economic global downturn and are hopeful that IPI is coping well with the current economic downturn. To ease our worries it would be good if you were able to provide reassurance that IPI is in good financial shape.
Association of Owners
We are wondering how this is progressing, so an update on this would be appreciated.
Detailed Site Plan
To help us understand the various changes that have been made to the resort since its launch, we wonder if IPI is in a position to provide a detailed up to date site plan?
As you rightly stated in your last letter, we consider it best to bring our concerns to your attention rather than having lengthy discussions on a internet discussion forum. The most pressing issue for us currently is regarding installation of air conditioning - we are hopeful that you will take our suggestion on board.
We look forward to your response.
Best Regards,
Best Western Zafarana Beach Resort Investors Group
Thursday, 5 February 2009
Investor Communication
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Do we have a reply from IPI yet?
ReplyDeleteI know that my friend who bought a unit in Egypt paid less than £2,000 to have air con, so IPI seem to be making money out of us!
Why such a long time for the reply??